Design Thinking Diamond

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The Design Thinking Diamond primarily addresses customer experience by guiding the refinement of ideas through user-centric exploration. It focuses on the practical implementation of ideas to solve problems and deliver value to users.

The Design Thinking Diamond is a visual representation used to guide the process of design thinking, which involves both expanding the scope of solutions (divergence) and narrowing down to the best solutions (convergence). This framework is beneficial for fostering creativity and innovation within teams by systematically exploring a wide array of possibilities before refining and focusing on feasible solutions. It helps in addressing complex problems by breaking them down into manageable parts.

Steps / Detailed Description

Discover: Identify and understand the problem or opportunity. | Define: Clearly articulate the problem and set design criteria. | Develop: Generate a wide range of potential solutions. | Deliver: Evaluate, refine, and implement the best solutions.

Best Practices

Encourage open and unbiased participation | Use visual aids and prototypes for clarity | Iterate based on feedback and testing

Pros

Encourages creativity and broad thinking | Facilitates thorough exploration of problems | Promotes iterative refinement of solutions

Cons

Can be time-consuming | May lead to decision paralysis with too many options | Requires skilled facilitation to be effective

When to Use

When addressing complex, ill-defined problems | When innovation is a priority

When Not to Use

For simple or well-defined problems | Under tight deadlines where quick decisions are needed

Related Frameworks

Categories

Lifecycle

Scope

Scope not defined

Maturity Level

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Time to Implement

2–4 Weeks
3–6 Months
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Less Than 1 Day
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3–6 Months
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1–2 Days
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3–6 Months
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3–6 Months
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2–4 Weeks
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1–2 Days
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Longer Than 6 Months
Longer Than 6 Months
3–6 Months
Longer Than 6 Months
Longer Than 6 Months
Longer Than 6 Months
1–2 Weeks
Longer Than 6 Months
3–6 Months
Less Than 1 Day
3–6 Months
1–2 Months
3–6 Months
Longer Than 6 Months
3–6 Months
Less Than 1 Day
1–2 Weeks
3–6 Months
3–6 Months
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3–6 Months
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1–2 Days
1–2 Weeks
1–2 Months
Longer Than 6 Months
1–2 Weeks
Longer Than 6 Months
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3–6 Months
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Less Than 1 Day
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3–6 Months
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3–6 Months
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Longer Than 6 Months
Less Than 1 Day
3–6 Months
Longer Than 6 Months
1–2 Months
1–2 Weeks
Longer Than 6 Months
1–2 Weeks
3–6 Months
1–2 Weeks
1–2 Weeks
3–6 Months
Less Than 1 Day
1–2 Weeks
1–2 Weeks
3–6 Months
3–6 Months
Less Than 1 Day
1–2 Weeks
Longer Than 6 Months
1–2 Months
1–2 Weeks
1–2 Weeks
1–2 Weeks
Longer Than 6 Months

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